Information for people affected by emergencies

We help people affected by overseas or UK-based emergencies.

This page is available in other languages.

When emergencies strike, we provide practical, local and emotional support to people around the UK. We can help families who are separated by war, disaster or migration.

Get help if you're affected by emergencies in:

 

In an emergency call:

  • Samaritans: if you need emotional support
    Telephone: 116 123 (open 24 hours)
    or send an email: jo@samaritans.org
  • NHS: if you’re feeling unwell
    Telephone: 111
  • Life threatening or medical emergency
    Telephone: 999
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Help outside the UK

For support outside of the UK, contact your nearest National Red Cross and Red Crescent Society.

If you are concerned about British nationals in an area affected by an emergency, please visit the Foreign, Commonwealth & Development Office (FCDO) website (available in English only). You can also call them on +44 (0)20 7008 5000, selecting the option: ‘Consular services for British nationals’ to speak to their 24/7 Consular team.

Help for refugees and asylum seekers

Information about our refugee services is available in other languages.

We can help refugees and asylum seekers in the UK with:

Find a refugee service.

Emotional support resources:

(Only available in English)